Roof Warranty from Action Roofing

Proudly Serving Central Texas since 2005

Is Your New Roof Under Warranty?

At Action Roofing & Construction, Inc., we provide a 5-year limited workmanship warranty covering new roof projects we complete for our customers here in Central Texas. This workmanship warranty gives our customers peace of mind, knowing that the skilled roofers at Action Roofing stand behind our work confidently.

If your roof is covered by our workmanship warranty and problems have arisen since your new roof was installed, you can submit a request for a warranty repair below.

Warranty Request

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What Does Our New Roof Warranty Cover?

Our workmanship warranty is intended to cover any potential errors or mishaps that occurred during installation of your new roof. If a roof we install doesn’t meet our high standards, we want to do everything in our power to correct the problem.
From the date of completion of your roofing project, if your roof should start to leak due to a defect in the original workmanship, we will arrange to have the defective area(s) repaired, free of charge. This workmanship warranty will apply to your newly installed roof for the next five years, the period of time where installation errors will most likely come to light.
Should the products used for your roof fail, we will instead arrange to have a manufacturer’s representative contact you so that you may file a claim under the terms of the manufacturer’s warranty. We will continue to offer assistance during the entire service life of your roof.

What Damage Isn’t Covered By Our Warranty?

While our workmanship warranty is one of the best in the industry, it does not cover forms of damage that fall outside of our team’s control. Limitations to our warranty include:

Exceptions for damage to roofing or any products due to causes beyond normal use and service but not limited to:
1. Acts of God, such as hail storms, or storms of unusual intensity.
2. Wind velocities greater than 54 miles per hour (Beufort scale no. 9).
3. Traffic on roof or impact of falling objects.
Exceptions for damage caused by inadequate ventilation of the attic area.
Exceptions for damage caused by alterations made after completion if not authorized in writing by an authorized representative of our company.
Exceptions for damage caused by settlement of building, buckling, or cracking of roor deck, walls, or foundations.
Any cost incurred for repair or replacement not authorized in writing by our representative.
This warranty will be in effect upon payment in full of contract and is non-transferrable.
This warranty covers the cost of repairs to the product installed by us only; exclusive of building damage and/or damage to interior contents or occupant. It is limited to the initial cost of the roofing contract reduced by 10% for each year starting from the date of completion.
Claims pursuant to this warranty must be submitted within sixty (60) days of discovery of any claimed defect and shall include a complete detailed description of the claimed defect. We shall, within reasonable time, investigate the claim and perform its obligations hereunder.
This warranty cannot be changed or modified once issued and is not valid unless signed by an authorized representative of our company.

Service Charge
If it’s determined that roof damage was not a result of our workmanship, there will be a service charge incurred of $125.00 plus $35.00 per hour for travel time to and from the address of the repair.

How Do I Know If Damage Is Covered?

Sometimes, issues emerge that seem to be caused by roof damage but actually stem from other causes. One common example is water damage. While this can be a result of faulty roof installation, water damage can be caused by a multitude of other potential sources, such as a plumbing leak or issues with your HVAC system. A telltale sign of water damage not caused by a roofing issue is if a leak is actively dripping when it isn’t raining outside.
If you’re unsure if your leak or other roof damage is due to an installation issue, we’re available to help! Feel free to reach out to Action Roofing using our general contact form linked here before submitting your warranty repair request.

Our Core Values

Performance

Roofs in Central Texas have a tough task when it comes to protecting homes and businesses in the area. To stand up against the worst Texas storms and weather, these roofs must perform at a high level for years to come. At Action Roofing, we settle for nothing less than peak performance with every roofing project we complete, ensuring every portion of the roofing system works together to protect your property.

Precision

At Action Roofing our standards are high. In Central Texas, our team is known for their exceptional service and craftsmanship. We have a highly trained crew that works hard to ensure every customer is satisfied. Our precision, attention to detail and years of experience make us the go-to roofers in the area.

Pride

We ensure that clients are treated with a “personal touch” that comes from our team. The Action Roofing team takes pride in everything we do, whether it is an average repair or a full roof replacement. Our business was built on providing quality service to the local Texas community. When people ask why they should choose Action Roofing over the competition, we tell them “When you partner with us, you’re family.”

We understand the value of family and what it means to protect what matters most.
If you’re in need of a repair or replacement, we encourage you to get in touch with our team. We’ve built a reputation for reliable roofing service in Central Texas, but don’t just take our word for it. Contact us today to learn more about all that our team has to offer!

4.9 265 reviews

Rodney Robinson ★★★★★
I recently had the pleasure of working with Action Roofing for a roof repair, and I must say, the experience was nothing short of exceptional. From the very first interaction, it was clear that customer satisfaction is their top priority. The … ...read more team was highly professional, arriving on time for the initial assessment and taking the time to thoroughly explain the work that needed to be done.The quality of workmanship was outstanding. They used high-quality materials and paid great attention to detail, ensuring that the job was done right the first time. Despite facing some unexpected challenges, the team handled everything with utmost efficiency and professionalism, keeping me informed and involved throughout the process.What truly set Action Roofing apart was their commitment to cleanliness and respect for my property. They made sure to clean up at the end of each day, leaving my property neat and tidy.The project was completed on schedule and within the agreed budget, with no hidden costs or surprises. The final result was fantastic, and it's evident that Action Roofing takes pride in their work.I am thoroughly impressed with their service and would highly recommend Action Roofing to anyone in need of roofing services. Their blend of expertise, customer care, and quality workmanship is a rarity, and I am extremely grateful for their hard work and dedication.
Josh O'Shea ★★★★★
I recently had my roof replaced by this roofing company, and I couldn't be happier with their service. They arrived on time, which is crucial for any home improvement project. Throughout the process, the entire team conducted themselves … ...read more with utmost professionalism. From the initial consultation to the final installation, they were courteous, knowledgeable, and efficient. The roof replacement was executed flawlessly, with attention to detail and craftsmanship. I feel confident that my new roof will withstand the elements for years to come. Overall, I highly recommend this roofing company. If you're looking for reliable, skilled professionals who deliver exceptional results, look no further!
Laurie Vasquez ★★★★★
Action Roofing recently completed a new roof for me. Project manager Shane came out and was very detailed about the whole process. Shane did a great job of communicating with me with all my questions. The office staff was also very helpful. … ...read more The roofers were very efficient and completed in a timely manner. Great job and crew all around. Thanks!
Tim Siek ★★★★★
Jacob and Nick were great in helping me to get this process approved and taken care of. They fought with my insurance company for almost 9 months following the ice storm damage in February which included 3 different appeals and even required … ...read more a 3rd party arbitrator to get involved. After being denied multiple times, they were able to get me approved and we got our new roof installed 2 days ago. It looks great and we were extremely impressed with their professionalism and attention to our issues. Their help in navigating what can be a very difficult process was crucial for us getting the claim approved.I couldn’t recommend them highly enough for your roofing needs! Action Roofing is a great company with great people that do honest, quality work. As a business owner myself, those are things I’m extremely aware of and they knocked it out of the park! They definitely went above and beyond for us and we are very appreciative!
Enrique Valenzuela ★★★★★
Action Roofing has very efficient crews; their efforts are thorough and organized. Mine and my neighbors’ three houses (side by side) were completed in one day. Excellent clean up.Site support noticed wood rot, notified me and offered/replaced/painted … ...read more during roof repairs.Communications with Nick were timely and effective as we worked with the insurance company. He made sure all damage issues were addressed. I cannot overstate his professionalism.Thanks to all…
Clay Hallmark ★★★★★
I can’t say enough good things about my experience with Action Roofing. They helped me through the initial damage identification and reporting for my insurance claim. They came on the day the insurance adjuster came and supported my interest … ...read more in getting a fair settlement. They offered a number of options for my roof replacement due to the hail damage. The crew that replaced the damaged roof was very professional and extremely knowledgeable concerning the way to install the new metal roof. The whole metal roof design is a roof system, not just a metal roof. I have personally installed metal roofs, previously had other metal roofs and examined other metal roofs but none compared to the quality of this metal roof. I can highly recommend Action Roofing.
Marissa Stewart ★★★★★
I called Action Roofing to replace a section of ridge cap shingles that had been blown off my home in a storm. I spoke with Jacob, and he was quick and courteous. He requested a photo of the existing shingles so they could color match as best … ...read more they could, and I appreciate that level of attention to detail. 11/10 would recommend for roof repairs.
Lawrence Demps ★★★★★
Action roofing is a really great company. They really stayed true to the word and contract.I got an excellent roof and some great gutters. Jacob was awesome to work with. He was with me the whole time even after hours to answer my questions. … ...read more I recommend their company and will not hesitate to call them if needed again!!! 5 stars from me!!Lawrence DempsKilleen Texas
Mike Griffin ★★★★★
Jake and his team did such a great job on my roof. He was able to get us a quality shingle in the color we wanted at a price within our budget. I would definitely recommend using Action for your roof replacement!
Marsha Teter ★★★★★
Action Roofing did a tremendous job. Jake was our project manager and contact. The bad ice storm in February 2023 really did a number on us. Tree fell on garage and actually broke a truss in the garage/attic. A section of the garage ceiling … ...read more also gave way. We could not see all the damage but Jake was proactive, took pictures and got everything listed for the insurance.Jake was patient and excellent with all the insurance hassle. He had to work through three claims adjustors! He also coordinated having the tree removed which was a VERY BIG deal at that time. Finding ways to get trees and brush removed was not easy. You can tell from the before and after pics what a great job they did. Jake was an excellent coordinator - got all the work crews there and work completed.
Brian Trahan ★★★★★
Everything was great. Definitely 5 stars. Josh was great working with. Kept me informed every step of the way. Initially Insurance Company denied the claim. They stated it was fair wear and tear not due to two recent hail storms. Josh walked … ...read more me through the appeal process. I wound up with a complete roof replacement, all gutters replaced, and shutters painted. Looks brand new again.
elisa ★★★★★
Great to work with throughout the project. Super responsive, above-and-beyond helpful, and committed to making sure we were happy with the end result. Highly recommend speaking with Taylor!!They were always very responsive to address any issues … ...read more and concerns we had, they bent over backwards to make sure they were resolved fully!